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1 Day Workshop on ART of GIVING & RECEIVING PERFORMANCE FEEDBACK By Mr. Vincent D'Silva On May 29, 2018

May 29, 2018
09:30 AM - 05:00 PM
IMC Chamber of Commerce & Industry, IMC Building, IMC Marg, Churchgate
Mumbai 400 020,India

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1 Day Workshop on Art of Giving & Receiving Performance Feedback By Mr. Vincent D'Silva On Tuesday, May 29, 2018 at IMC Chamber of Commerce & Industry

What it is..

Most of us intellectually grasp the importance for success in business of giving and receiving honest feedback.  Why do so few of us do it well?  Because it is difficult. Many of us are averse to hurting someone's feelings and so are reluctant to deliver the full truth as we see it. We are also uneasy while receiving feedback ourselves. It can be embarrassing and unpleasant.. 

Why is it important….

It is proven that regular and continuous feedback is a major factor in enhancing performance and motivation because it enables individuals to judge more clearly how they are performing against their objectives/targets and other expectations. It helps employees contribute their best, use their abilities to the fullest and feel connected to the organization.

What will it cover?

  • Key Objectives of Performance Feedback
  • Establishing a Climate of Openness & Trust
  • Sequential Process of Performance Feedback
  • ‘BOOST’ model for Assertive Communication
  • Questions that Help vs Hinder Discussions
  • Giving Positive Feedback and Constructive Criticism
  • Overcoming Barriers & Discomfort in Giving Feedback
  • Reinforcement vs Redirection Feedback – Keys to Success
  • Managing Difficult People – Using ‘I’ Statements
  • How to Receive Feedback – the Readiness Checklist
  • Importance of Documentation, Commitment & Follow-up
  • Learning into Action, Course Summary & Conclusion

Methodology

Self-assessment Exercises, Case-studies, Group Activities & Audio-Visual presentations

Faculty – Mr. Vincent D’Silva, Principal Consultant, Silva Management Services

Vincent has over 25 years of work and consulting experience in reputed organizations in the areas of Strategic Planning, Marketing & Manufacturing.

His courses on Communication Effectiveness, Sales & Service Excellence and Leadership Development have been conducted in India, the Middle East & South-East Asia.

He is an Engineer from VJTI, an MBA from the S. P. Jain Institute of Management, and has been a faculty at several renowned business schools and corporates in India.

Nomination Fees: Rs.6,490/- (Basic Amount Rs.5,500/- + GST 18% Rs.990/-)

The fees include participation, course material, Lunch & tea/coffee. Cheque/draft is to be drawn in favour of “Indo-American Society” and sent to the IAS office with the registration form. Participation fees are non-refundable, however, participation by a substitute shall be allowed.

We would highly appreciate if you could send us nominations from your side and arrange to circulate this information to your contacts, who would be benefited.  

Note: If interested, kindly arrange for the payment at the earliest before the commencement of the Workshop.   

Date: May 29, 2018

Day : Tuesday

Timing: 9.30am to 5.00pm

For more details & Registrations  please contact

Ms. Shobha Shetty, Assistant Secretary  at the Indo-American Society,

Kitab Mahal, 5 D, Sukhadwala Marg,

Near New Excelsior Cinema, Fort, Mumbai 400001.

Phone: 22074882/3, 2200 4769

Email:  shobha@indoamericansociety.org   

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Organiser : IndoAmerican Society

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1 Day Workshop on ART of GIVING & RECEIVING PERFORMANCE FEEDBACK By Mr. Vincent D'Silva On May 29, 2018

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